Privacy Policy 7msport —
Our Commitment to Your Data

1 Introduction

7msport ("we", "Platform", "Company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store and protect your personal information when you use the 7msport website, our mobile app, or any related services.

This document also outlines your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA) and how you may exercise those rights. We encourage you to read this Privacy Policy carefully and to contact us if you have any questions.

2 Information We Collect

We collect various types of information to ensure that 7msport's services function properly, securely, and meet the needs of every member. The following are the categories of information we collect:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs unless required by law.

3 How We Use Your Data

The information we collect is used solely for lawful purposes directly related to delivering 7msport services. We do not use your data for unrelated purposes without obtaining your prior consent.

• Account Management: Create, verify and manage your member account, including all required KYC processes.
• Transaction Processing: Process deposits, withdrawals and all financial transactions securely and accurately.
• Platform Security: Detect and prevent fraud, money laundering, account abuse and unlawful activity.
• Service Communications: Send account-related notifications, transaction updates and important service information.
• Product Improvement: Analyse usage patterns to improve game quality, user interface and overall platform experience.
• Legal Compliance: Meet the reporting and compliance obligations applicable to online gambling platforms.
• Marketing Communications: Send promotional information and exclusive offers — only to members who have consented to receive such communications.

4 Sharing Information with Third Parties

7msport takes our responsibility to protect your personal information seriously. We do not sell or disclose your personal data to third parties for their own commercial purposes. However, there are certain situations where we may need to share your information:

• Trusted Service Providers: Companies that help us deliver our services — such as payment processors, game software providers, email delivery platforms, and cloud services — are all bound by strict confidentiality agreements.
• Legal Authority: When required by a court order, regulatory directive, or valid legal requirement, we will disclose the necessary information to the relevant authorities.
• Fraud Prevention: We may share information with fraud prevention agencies or other betting platforms as part of collaborative efforts to combat financial crime.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of that transaction, with appropriate notice provided to you.

In all data-sharing situations, we ensure that the receiving party has data protection measures equal to or stronger than our own standards.

5 Cookies & Tracking Technologies

7msport uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information on how you use our platform to help us improve site functionality and speed.
• Functional Cookies: Save your preferences such as language, display settings and game preferences for a more personalised experience.
• Analytics Cookies: Help us understand aggregated traffic patterns and user behaviour for product improvement purposes.

6 Data Security

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. 7msport's security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between client and server.
• Sensitive data encrypted within the database using AES-256 standards.
• Two-factor authentication (2FA) for more secure account access.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular security testing and vulnerability assessment audits conducted by independent third parties.
• Strict role-based access control (RBAC) for internal staff.
• Automatic data backup with full encryption stored at secure locations.

While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant authorities within the timeframe required by law.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data held by 7msport:

8 Data Retention Period

7msport retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are general guidelines for our data retention periods:

• Active Account Data: Retained for the duration your account is active, plus the required closure period for auditing.
• Financial Transaction Records: Retained for a minimum of 7 years as required by Malaysian financial regulations.
• KYC Documents: Retained for a minimum of 6 years after account closure for anti-money laundering compliance.
• Security Logs: Retained for 2 years for security investigation and audit purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, your data will be securely deleted or permanently anonymised so that it can no longer be associated with you.

9 Links to Third-Party Platforms

The 7msport platform may contain links or integrations with third-party services such as game providers, payment platforms, or social media channels. Please note that this Privacy Policy applies solely to the 7msport platform.

When you click a link to a third-party website or service, you will be subject to their own privacy policy. We are not responsible for the privacy practices of third-party platforms and encourage you to read their privacy policies before providing any personal information.

10 Children's Privacy

7msport services are intended exclusively for adults aged 21 and above. We do not knowingly collect or process personal data of individuals under 18 years of age.

Should we discover that personal data of a child has been collected without proper age verification, we will immediately take the following steps:

• Permanently delete all data related to that individual from our systems.
• Immediately close the account in question.
• Notify the relevant authorities where required.

Parents or guardians who believe their child has registered or used the 7msport platform without authorisation are requested to contact us immediately through our support channels.

11 Amendments to the Privacy Policy

7msport reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We will notify you of any material changes through:

• Notices prominently displayed on our platform's home page.
• Email notification to your registered email address.
• In-app notifications on the 7msport mobile app.

It is your responsibility to review this Privacy Policy periodically. Continued use of the 7msport platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. The "Last Updated" date shown at the top of this document reflects the latest version of our Privacy Policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of our platform.
• Privacy Email: [email protected] (response within 2 business days).
• Support Email: [email protected] for general account-related enquiries.